Terms & Conditions of engaging Rent Roll Starter

You are purchasing access for one (1) person to Social Media for Rent Roll Growth Workshop (referred to below as the “workshop,” the “Program”) from Ellen Bathgate T/As Rent Roll Starter (referred to below as “Rent Roll Starter”).

The Social Media for Rent Roll Growth Workshop includes video training access, course content and materials, other information and materials provided by Rent Roll Starter and access to the members area of the Rent Roll Starter website.

By purchasing access to the workshop, you agree to these Terms and Conditions of Purchase, the Rent Roll Starter Terms & Conditions and Privacy Policy.  You agree to follow any legal terms and conditions that govern your use of the program and that form a legal agreement between you and Rent Roll Starter.


You agree that the workshop contains content that is owned by Rent Roll Starter and is protected by copyright, trademark and other applicable intellectual property laws. Duplicating, sharing or uploading Product files to sharing sites is considered stealing, you will be prosecuted in the event of misconduct.

Rent Roll Starter provides you with the workshop only for your personal, non-commercial use, and you agree that you will not use this content in any way except for use in compliance with this Agreement. You will not use the workshop or any of the content available in the program in a manner that constitutes an infringement of Rent Roll Starter’s rights or that has not been authorised in writing by the Rent Roll Starter.

Unless explicitly authorised in this Agreement, you may not modify, copy, reproduce, republish, upload, post, transmit, rent, lease, loan, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Program. You may, however, from time to time, download and/or print one copy of individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright, trademark and other branding.

You are authorised to download, modify and use the letters, forms, checklists, templates, newsletters and blog articles provided in the members area of the website.  These documents are only to be used within your own business and are not to be shared with other businesses as this will be considered stealing, and you will be prosecuted in the event of misconduct. 

The workshop includes access for one (1) person. Upon registration, you will receive one username, password, and member profile for use during the live course and in the private member section of the website.

If you would like to take the workshop along with a business partner or colleague, you will need to each purchase the workshop individually. Additionally, if you are interested in having your assistant or your entire team take the workshop, you will need written consent from Rent Roll Starter for this to occur.


The Social Media for Rent Roll Growth Workshop is subject to the Rent Roll Starter’s Privacy Policy.  See policy below:


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at toolbox@rentrollstarter.com.au or mailing us at: 168/9 Carter Street, Lidcombe NSW 2141


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Our store is hosted on Lightning Sites. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Rent Roll Starter’s data storage, databases and the general Lightning Sites application. They store your data on a secure server behind a firewall.


If you choose a direct payment gateway to complete your purchase, then Rent Roll Starter stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Lightning Sites’ Terms of Service here or Privacy Statement here.


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Rent Roll Starter to store information about your session (referrer, landing page, etc).

_lsite_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_lsite_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at toolbox@rentrollstarter.com.au or by mail at Rent Roll Starter, 168/9 Carter Street, Lidcombe  NSW  2141


By purchasing access to the Social Media for Rent Roll Growth Workshop, you will receive from Rent Roll Starter:

A Password Protected Members Area:

Rent Roll Starter shall maintain a Members Area that will include video, audio and written lessons, templates, worksheets, checklists, slide decks and other training and support information. You shall have access to this Program Area for as long as the Program Area exists, however no less than 120 days. In the event that Rent Roll Starter intends to close the Members Area, it shall provide you with a 30 day notice by email, and the ability to download the core resources contained in the Members Area.


From time to time, Rent Roll Starter will offer bonuses to individuals who sign up for the Program. You are entitled to any bonuses offered to you at the time of your enrolment, but not any bonuses offered in any other enrolment. Bonuses may not be available for the entire lifespan of the program and they vary depending on particular promotions throughout the year.

The Closed “Members Only” Facebook Group falls under this bonus category. This group is a “community run group” meaning that members are encouraged to help each other. A Community Manager, employed by the Rent Roll Starter, oversees the group to ensure it is running smoothly.

Ellen Bathgate will be live on video in the community for Q&A live sessions from time to time during your enrolment in the Program. Rent Roll Starter reserves the right to discontinue these question and answer sessions at any time without any advanced notice. You shall have access to this closed Facebook Group area for no less than 30 days. In the event that Rent Roll Starter intends to close the closed Facebook Group Area, it shall provide clients with a 30 day notice.

Lifetime Access

You will receive “lifetime access” to the workshop, which means: for the life of the program.  So, for as long as the workshop exists in it’s current format, you will have access to it, and for a minimum of 120 days.

Should Rent Roll Starter decide to close the workshop in the future, you will be given 30 days notice via email, and the option to download all the resources before the members area is closed down.

By purchasing access to the Social Media for Rent Roll Growth Workshop, you agree:

- not to infringe any copyright, patent, trademark, trade secret or other intellectual property rights of Rent Roll Starter or the Program Participants;

- that any confidential information shared by other program participants or any of Rent Roll Starter’s representatives is confidential and proprietary and belongs solely and exclusively to the Participant who discloses it or to Rent Roll Starter.

- not to disclose such confidential information to any other person or use it in any manner other than in discussion with other Workshopl Participants during training sessions;

- that all Content provided to you by Rent Roll Starter is the Rent Roll Starter’s confidential and proprietary information and intellectual property, belong solely and exclusively to Rent Roll Starter, and may be used by you only as authorised by Rent Roll Starter;

- the reproduction, distribution and sale of the Content by anyone other than Rent Roll Starter is strictly prohibited; and

- that if you violate, or threaten to violate, any of your agreements contained in this paragraph we will be entitled to, among other things, injunctive relief to prohibit such violations.

While you are free to discuss your personal results from the workshop and training, you must keep the experience and statements, oral or written, of all other participants in the strictest of confidence.


No Solicitation Within the workshop, Rent Roll Starter members area or Member's Only Facebook Group:

Your failure to comply with this term will result in immediate termination of your participation in the workshop without refund, at the discretion of Rent Roll Starter.


Rent Roll Starter may provide links to third-party materials and websites and establish a Facebook group as a convenience to you and other Program Participants. These third-party materials and websites are not part of the Program and they may be either withdrawn or terminated at any time without any liability on the part of Rent Roll Starter. You agree that you will be responsible for all payment and other obligations associated with your use of any and all third-party materials and websites. In addition, you agree that Rent Roll Starter is not responsible for examining and evaluating the content and accuracy of any third-party materials and websites, and Rent Roll Starter does not warrant and will not have any liability or responsibility for any third-party materials or websites or for any other materials, products, or services of third-parties. You further agree that you will not use any third-party materials and websites in a manner that would infringe or violate the rights of any other party and that Rent Roll Starter will not be liable for your improper use of third-party materials and websites.


You agree to pay the following fees:

You may choose between a single payment of $197 (due immediately) or 4 weekly payments of $57.

If you elect to pay for the workshop in full, you agree to pay in one payment of $197 (saving $31).

If you select the payment plan, you must pay the initial payment of $57 today and then your selected payment method will be automatically charged the following 3 payments of $57 on a weekly basis, for a total payment of $228. If you opt for weekly payments, you will remain responsible for those payments in full.

You may not cancel or avoid these payments except through the Refund Policy.  This means that there are no "change of mind" cancellations, even if you have selected to pay using the payment plan.

You are responsible to pay for the workshop in full (including GST) and for providing us with a valid credit card or other payment method. If you have selected a payment plan and you miss a payment, your account status will be changed to “delinquent.” You will immediately lose access to members area and bonuses and your access to the Site and all Content will be revoked seven (7) days after your payment declines. You will also not receive access to future versions of the Program as it’s released, or any of the bonuses, until all payments are made in full.

If your account remains in delinquent status for longer than sixty (60) days, Rent Roll Starter reserves the right to report any delinquent balance owed to a credit reporting agency and/or collections agency subject to Rent Roll Starter’s sole discretion until the account is caught up and in good standing.

The Social Media for Rent Roll Growth is not a “pay in part” program where you can pay only for access to certain Modules and not others. This is a full immersion program, and your payment plan is a convenience that we offer so that you can make the price sustainable.


If you elect for the payment plan, you hereby authorise Rent Roll Starter to charge your credit card or debit card automatically according to the terms set forth in the Fees section above.

Regarding recurring payments and outstanding invoices: If all eligible payment methods we have on file for you are declined for payment of your monthly fee, you must provide a new eligible payment method promptly or your program access will be removed.

If you do not request a refund within the terms of the program with the required coursework at the time of your refund request, you are required by law to complete the remaining payments of your payment plan and you understand that your membership will automatically continue and you authorise us (without notice to you, unless required by applicable law) to collect any and all outstanding receivables, using any eligible payment method we have on record for your account.


You can participate in the Social Media for Rent Roll Growth Workshop, and you are protected by our money-back guarantee. If you attend the workshop live, do all the assigned work and don’t get value or feel your learning style doesn’t match how we teach, we’ll happily refund the money you’ve paid us under this Agreement less any external fees subject to the following conditions:

- Deadline to Apply for Refund. To be eligible for a refund, you must submit your request by 5pm NSW Time 21 days after your initial purchase date. The deadline exists because if you sign up for the program, we want you to get started. If you don’t plan on starting right away but want to sign up this year, we'd love to have you, but definitely make sure this is the right investment for you, as the refund does have a firm deadline.  No refunds will be processed until 21 days after the first week of training commences.

- Completed Course Work. We’ll ask for your completed social media work (to make sure you gave it a go) and ask what didn’t work for you (so we can learn and improve).  We will require this information to be submitted within 24 hours of your application for refund.

The completed social media work you will be required to submit with your refund request includes ALL of the following items:

  • A written 30 day social media calendar
  • Links to view all 5 blogs posted on your website (these blogs must be live)
  • A link to your main social media account (Facebook or Instagram) where we can see that you have, in fact, posted at least 7 of the recommended posts on your account, following the recommended format in the workshop.

- Company Discretion. After you submit your materials, all refunds are within the Company’s sole discretion as to whether to grant or deny the refund request.

- Please do not enrol in the workshop if you just want to "check it out." We put an extraordinary amount of time and effort into this Program, and we expect you to do the same.

We will NOT provide refunds more than 21 days following the date of purchase. After day 21, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless of whether you complete the program.

Please note: If you opted for a payment plan and you do not request a refund within 21 days, with the required coursework at the time of your refund request, you are required by law to complete the remaining payments of your payment plan.
Furthermore, if you opted for a payment plan and, anytime between making the initial purchase and the completion of the payment plan in full, you change your mind about participating in the program, even if you have not accessed any of the course materials, you are not entitled to cancellation of the payment plan OR refund, except under the refund policy.

Upon determining that you are entitled to a refund subject to this policy, Rent Roll Starter will promptly issue an instruction to its payment processor to issue the refund. Rent Roll Starter does not control its payment processor and will not be able to expedite any refunds.

If you receive a refund of any purchase through this money-back guarantee, that shall immediately terminate any and all licenses granted you to use the material provided to you under this Agreement and the Company’s Terms of Use. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.

All refunds are discretionary as determined by Rent Roll Starter. To further clarify, we will not provide refunds after the 21st day from your date of purchase and all payments must be made on a timely basis. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month.


When addressing financial matters in any of our websites, videos, newsletters, programs or other Content, we've taken all reasonable efforts to ensure that we accurately represent our programs and their potential to grow your business. However, Rent Roll Starter does not guarantee that you will get any results or earn any money using any of our ideas, tools, strategies or recommendations, and nothing in the Program, Content, or Website is a promise or guarantee to you of future earnings.


While Rent Roll Starter is able to provide recommendations and advice (having regard to previous professional experience), you are solely responsible for carrying out any steps or taking any required action arising out of such recommendations or advice;

Rent Roll Starter is neither a lawyer or accountant, and any recommendations or advice provided by Rent Roll Starter will not be considered legal, financial or tax advice. You agree, at your own expense to seek professional legal, financial or tax advice about any matters connected with the Program.

Rent Roll Starter has no special training or qualification as a licensed professional psychiatrist, counsellor, financial advisor, doctor, health professional, business expert or the like. Rent Roll Starter is not qualified to diagnose any medical condition or provide psychological counselling, behavioural counselling or psychotherapy/psychoanalysis

Nothing in this Agreement or in the provision of the Program by Rent Roll Starter will result in Rent Roll Starter being considered an owner, principal, director or officer of the you or your business (as the case may be).


1) GOVERNING LAW. You and Rent Roll Starter have entered into this Agreement in the state of Queensland, Australia and this Agreement is governed by and must be construed according to the law applying in Queensland

2) LIMITATION OF LIABILITY. A party of this agreement will not be liable to the other for indirect, incidental, special or consequential Losses arising out of this Agreement including but not limited to the following:

Services provided under or in connection with this program; and any claim, loss, damage, cost or expense arising from, or in connection with, this program.


4) BINDING EFFECT. This Agreement shall be binding upon, and inure to the benefit of, the successors, executors, heirs, representatives, administrators, and permitted assigns of the parties. You have no right to assign this Program, by operation of law or otherwise. The workshop is a non-transferable program.

7) INDEMNIFICATION. You agree to defend, indemnify, and hold harmless Rent Roll Starter, its owners, officers, employees, contractors, directors, licensors, related entities, affiliates, and successors from and against any and all liabilities and expense whatsoever, including, without limitation, claims, damages, judgments, awards, settlements, investigations, costs, attorneys’ fees, and disbursements, which any of such parties may incur or become obligated to pay arising out of or resulting from your breach of this Agreement and/or your misuse of the Program. You shall defend the Rent Roll Starter in any legal actions, regulatory actions, or the like arising from or related to this Agreement. You recognise and agree that all of Rent Roll Starter’s owners, officers, employees, shareholders, trustees, affiliates, and successors shall not be held personally responsible or liable for any actions or representations of Rent Roll Starter.

8) ENTIRE AGREEMENT. This Agreement constitutes the entire understanding and agreement of the Parties with respect to its subject matter and supersedes all prior agreements or understandings, inducements, or conditions, express or implied, written or oral, between the parties.

9) COMPLIANCE WITH LAW. The parties shall comply with all applicable laws in performing this Agreement. Whenever there is any conflict between any provision of this Agreement and any applicable law, the applicable law shall prevail.