Terms & Conditions of engaging Rent Roll Starter

You are purchasing access for one (1) person to the Rent Roll Starter Content Club (referred to below as the “Content Club,” or the “Program”) from Ellen Bathgate T/As Rent Roll Starter (referred to below as “Rent Roll Starter”).

The Content Club includes pre-written social media content and templates and other information and materials provided by Rent Roll Starter and access to the members area of the Rent Roll Starter website.

By purchasing access to the Content Club, you agree to these Terms and Conditions of Purchase, the Rent Roll Starter Terms & Conditions and Privacy Policy.  You agree to follow any legal terms and conditions that govern your use of the program and that form a legal agreement between you and Rent Roll Starter.


You agree that the Content Club contains content that is owned by Rent Roll Starter and is protected by copyright, trademark and other applicable intellectual property laws. Duplicating, sharing or uploading Product files to sharing sites is considered stealing, you will be prosecuted in the event of misconduct.

Rent Roll Starter provides you with the Content Club only for your personal, noncommercial use, and you agree that you will not use this content in any way except for use in compliance with this Agreement. You will not use the Content Club or any of the content available in the program in a manner that constitutes an infringement of Rent Roll Starter’s rights or that has not been authorised in writing by the Rent Roll Starter.

Unless explicitly authorised in this Agreement, you may not modify, copy, reproduce, republish, upload, post, transmit, rent, lease, loan, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Program. You may, however, from time to time, download and/or print one copy of individual pages of the Site for your personal, noncommercial use, provided that you keep intact all copyright, trademark and other branding.

You are authorised to download, modify and use the letters, forms, checklists, templates, newsletters and blog articles provided in the members area of the website.  These documents are only to be used within your own business and are not to be shared with other businesses as this will be considered stealing, and you will be prosecuted in the event of misconduct. These documents are not to be construed as legal or financial advice.  These documents may not comply with your state's legislation and you should seek independent legal advice before using the documents.

The Content Club includes access for one (1) person. Upon registration, you will receive one username, password, and member profile for use during the membership and in the private member section of the website.

If you would like to take the Content Club along with a business partner or colleague, you will need to each purchase the membership individually. Additionally, if you are interested in having your assistant or your entire team take the Program, you will need written consent from Rent Roll Starter for this to occur.

If you are involved in a Franchise or Licence Group, you may enrol in the Content Club.  However, your access to the Content Club is for your own individual, personal use only, and you may not share any of the content or resources from the Content Club with other franchisees or licencees without the prior written consent of Rent Roll Starter.


The Content Club is subject to the Rent Roll Starter’s Privacy Policy.  See policy below:


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@rentrollstarter.com.au or mailing us at: 168/9 Carter Street, Lidcombe, NSW, Australia


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Our store is hosted on Lightning Sites. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Rent Roll Starter’s data storage, databases and the general Lightning Sites application. They store your data on a secure server behind a firewall.


If you choose a direct payment gateway to complete your purchase, then Rent Roll Starter stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Lightning Sites’s Terms of Service here or Privacy Statement here.


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Rent Roll Starter to store information about your session (referrer, landing page, etc).

_lsite_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_lsite_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@rentrollstarter.com.au or by mail at Rent Roll Starter, 168/9 Carter Street, Lidcombe, NSW, 2141 Australia


By purchasing access to the Content Club, you will receive from Rent Roll Starter:

A Password Protected Members Area:

Rent Roll Starter shall maintain a Members Area that will include social media suggested content, caption templates and other support information.

The members area will contain at least:

  • The most recent social media content suggestions/booklet
  • The 2 most recent pre-written blog articles

If Rent Roll Starter decides to make changes to the materials provided in the members area, you will be notified by email giving you at least 48 hours notice of these changes.

By purchasing access to the Content Club, you agree:

- not to infringe any copyright, patent, trademark, trade secret or other intellectual property rights of Rent Roll Starter or the Program Participants;

- that any confidential information shared by other program participants or any of Rent Roll Starter’s representatives is confidential and proprietary and belongs solely and exclusively to the Participant who discloses it or to Rent Roll Starter.

- not to disclose such confidential information to any other person or use it in any manner other than in discussion with other Rent Roll Starter Program Participants during training sessions;

- that all Content provided to you by Rent Roll Starter is the Rent Roll Starter’s confidential and proprietary information and intellectual property, belong solely and exclusively to Rent Roll Starter, and may be used by you only as authorised by Rent Roll Starter;

- the reproduction, distribution and sale of the Content by anyone other than Rent Roll Starter is strictly prohibited; and

- that if you violate, or threaten to violate, any of your agreements contained in this paragraph we will be entitled to, among other things, injunctive relief to prohibit such violations.

- that you will be responsible for avoiding any duplicate content issues that may arise from using pre-written blogs on your website.

While you are free to discuss your personal results from the Program and training, you must keep the experience and statements, oral or written, of all other participants in the strictest of confidence.


No Solicitation Within the Rent Roll Starter members area or Facebook Group:

Your failure to comply with this term will result in immediate termination of your participation in the Program without refund, at the discretion of Rent Roll Starter.


Rent Roll Starter may provide links to third-party materials and websites and establish a Facebook group as a convenience to you and other Program Participants. These third-party materials and websites are not part of the Program and they may be either withdrawn or terminated at any time without any liability on the part of Rent Roll Starter. You agree that you will be responsible for all payment and other obligations associated with your use of any and all third-party materials and websites. In addition, you agree that Rent Roll Starter is not responsible for examining and evaluating the content and accuracy of any third-party materials and websites, and Rent Roll Starter does not warrant and will not have any liability or responsibility for any third-party materials or websites or for any other materials, products, or services of third-parties. You further agree that you will not use any third-party materials and websites in a manner that would infringe or violate the rights of any other party and that Rent Roll Starter will not be liable for your improper use of third-party materials and websites.


You agree to use the Content Club resources, training and information in the following ways:

  • You may use all the resources, without giving any credit to Rent Roll Starter as the author or creator of the resources.
  • You may not re-sell any of the resources to anyone else.
  • You are responsible to check all the pre-written content to ensure it is compliant with your local legislation and only use the items that are appropriate for use in your local state or territory.
  • You understand that you do not have exclusive access to the resources inside the Content Club. Other agencies across Australia, New Zealand and the world have access to the same resources. Therefore, it is your responsibility to change, customise and modify all the resources to ensure you're not publishing duplicate content as other members of the Content Club.


You agree to pay the following fees:

$47 per month (first payment immediately, second payment on the 23rd day of the next month, then monthly payments on the 23rd of each month thereafter) OR

$497 per year

You are responsible to pay for the Content Club in full (including GST) and for providing us with a valid credit card or other payment method. If you have selected a payment plan and you miss a payment, your account status will be changed to “delinquent.” You will immediately lose access to future Modules and Bonuses and your access to the Site and all Content will be revoked seven (7) days after your payment declines. You will also not receive access to future versions of the Program as it’s released, or any of the bonuses, until all payments are made in full.

If your account remains in delinquent status for longer than sixty (60) days, Rent Roll Starter reserves the right to report any delinquent balance owed to a credit reporting agency and/or collections agency subject to Rent Roll Starter’s sole discretion until the account is caught up and in good standing.

The Content Club is not a “pay in part” program where you can pay only for access to certain parts and not others.


Whether you select to pay $47 per month or $497 per year, you hereby authorise Rent Roll Starter to charge your credit card or debit card automatically according to the terms set forth in the Fees section above.

When you select to pay monthly, your first payment will be processed immediately, and your second payment will be processed on the 23rd day of the next month, then monthly payments on the 23rd of each month thereafter.

Regarding recurring payments and outstanding invoices: If all eligible payment methods we have on file for you are declined for payment of your monthly fee, you must provide a new eligible payment method promptly or your program access will be removed.

If you do not request a refund within the terms of the program with the required coursework at the time of your refund request, you are required by law to complete the remaining payments of your payment plan and you understand that your membership will automatically continue and you authorise us (without notice to you, unless required by applicable law) to collect any and all outstanding receivables, using any eligible payment method we have on record for your account.


Pro-rata refunds are only available for yearly memberships.  If you cancel your membership within the 12 month period, you will be issued a pro-rata refund.

For example, if you cancel after 3 months, you will be entitled to a $356 refund; if you cancel after 6 months, you will be entitled to a $215 refund; if you cancel after 9 months, you will be entitled to a $74 refund; and if you cancel after 11 months, you will not be entitled to any refund.


If you wish to cancel your membership, please email support@rentrollstarter.com.au giving 24 hours notice (business days) of your request.


When addressing financial matters in any of our websites, videos, newsletters, programs or other Content, we've taken all reasonable efforts to ensure that we accurately represent our programs and their potential to grow your business. However, Rent Roll Starter does not guarantee that you will get any results or earn any money using any of our ideas, tools, strategies or recommendations, and nothing in the Program, Content, or Website is a promise or guarantee to you of future earnings.


While Rent Roll Starter is able to provide recommendations and advice (having regard to previous professional experience), you are solely responsible for carrying out any steps or taking any required action arising out of such recommendations or advice;

Rent Roll Starter is neither a lawyer or accountant, and any recommendations or advice provided by Rent Roll Starter will not be considered legal, financial or tax advice. You agree, at your own expense to seek professional legal, financial or tax advice about any matters connected with the Program.

Rent Roll Starter has no special training or qualification as a licensed professional psychiatrist, counsellor, financial advisor, doctor, health professional, business expert or the like. Rent Roll Starter is not qualified to diagnose any medical condition or provide psychological counselling, behavioural counselling or psychotherapy/psychoanalysis

Nothing in this Agreement or in the provision of the Program by Rent Roll Starter will result in Rent Roll Starter being considered an owner, principal, director or officer of the you or your business (as the case may be).

All the documents provided in the members area of general use nature.  None of them are compliant with your local state's legislation, and you must modify any of these documents to comply with all legislation you are governed by.


1) GOVERNING LAW. You and Rent Roll Starter have entered into this Agreement in the state of New South Wales, Australia and this Agreement is governed by and must be construed according to the law applying in New South Wales.

2) LIMITATION OF LIABILITY. A party of this agreement will not be liable to the other for indirect, incidental, special or consequential Losses arising out of this Agreement including but not limited to the following:

Services provided under or in connection with this program; and any claim, loss, damage, cost or expense arising from, or in connection with, this program.


4) BINDING EFFECT. This Agreement shall be binding upon, and inure to the benefit of, the successors, executors, heirs, representatives, administrators, and permitted assigns of the parties. You have no right to assign this Program, by operation of law or otherwise. The 10 Week Transformation is a non-transferable program.

7) INDEMNIFICATION. You agree to defend, indemnify, and hold harmless Rent Roll Starter, its owners, officers, employees, contractors, directors, licensors, related entities, affiliates, and successors from and against any and all liabilities and expense whatsoever, including, without limitation, claims, damages, judgments, awards, settlements, investigations, costs, attorneys’ fees, and disbursements, which any of such parties may incur or become obligated to pay arising out of or resulting from your breach of this Agreement and/or your misuse of the Program. You shall defend the Rent Roll Starter in any legal actions, regulatory actions, or the like arising from or related to this Agreement. You recognise and agree that all of Rent Roll Starter’s owners, officers, employees, shareholders, trustees, affiliates, and successors shall not be held personally responsible or liable for any actions or representations of Rent Roll Starter.

8) ENTIRE AGREEMENT. This Agreement constitutes the entire understanding and agreement of the Parties with respect to its subject matter and supersedes all prior agreements or understandings, inducements, or conditions, express or implied, written or oral, between the parties.

9) COMPLIANCE WITH LAW. The parties shall comply with all applicable laws in performing this Agreement. Whenever there is any conflict between any provision of this Agreement and any applicable law, the applicable law shall prevail.